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Caloravendi

Privacy Policy

Last Updated: December 11, 2025

Caloravendi ("we," "us," or "our") operates caloravendi.com and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Subscribe to our services
  • Contact us via email, phone, or messaging services
  • Fill out forms on our website
  • Participate in surveys or promotional activities

Personal information may include:

  • Name and contact details
  • Email address
  • Phone number
  • Billing and payment information
  • Professional information
  • Communications and correspondence

1.2 Automatically Collected Information

When you access our website, we may automatically collect certain information, including:

  • IP address and device identifiers
  • Browser type and version
  • Operating system
  • Pages visited and time spent
  • Referring website addresses
  • Clickstream data

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance user experience, analyze website traffic, and personalize content. You can control cookie preferences through your browser settings.

2. How We Use Your Information

We use collected information for the following purposes:

  • Providing and maintaining our services
  • Processing transactions and managing accounts
  • Communicating with you about services, updates, and support
  • Personalizing user experience
  • Improving our website and services
  • Analyzing usage patterns and trends
  • Preventing fraud and enhancing security
  • Complying with legal obligations
  • Sending marketing communications with your consent

3. How We Share Your Information

We may share your information in the following circumstances:

3.1 Service Providers

We may share information with third-party service providers who perform services on our behalf, including payment processing, data analysis, email delivery, hosting services, and customer service.

3.2 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.

3.3 Legal Requirements

We may disclose your information when required by law, legal process, or governmental request, or to protect our rights, property, or safety.

3.4 With Your Consent

We may share your information for any other purpose with your explicit consent.

4. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we will securely delete or anonymize it.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Secure server infrastructure
  • Access controls and authentication
  • Regular security assessments
  • Employee training on data protection

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

6.1 Access and Portability

You have the right to request access to the personal information we hold about you and receive a copy in a structured, commonly used format.

6.2 Correction

You may request correction of inaccurate or incomplete personal information.

6.3 Deletion

You may request deletion of your personal information, subject to certain legal exceptions.

6.4 Restriction and Objection

You may request restriction of processing or object to certain types of data processing.

6.5 Withdrawal of Consent

Where processing is based on consent, you may withdraw consent at any time.

6.6 Exercising Your Rights

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Marketing Communications

With your consent, we may send you marketing communications about our services, promotions, and updates. You can opt out of marketing emails at any time by:

  • Clicking the unsubscribe link in any marketing email
  • Contacting us directly
  • Updating your communication preferences in your account settings

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website with a revised "Last Updated" date. Your continued use of our services after changes become effective constitutes acceptance of the revised policy.

12. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Caloravendi

171 Richmond Rd, Marayong NSW 2148, Australia

Phone: +61 2 6652 1120

Email: help@caloravendi.com

WhatsApp: Message us on WhatsApp

Viber: Message us on Viber

13. Dispute Resolution

We are committed to resolving privacy concerns fairly and promptly. If you have a complaint about our handling of your personal information, please contact us first so we can attempt to resolve the issue. If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.

14. Additional Information

14.1 Do Not Track Signals

Some browsers include a Do Not Track feature. Our website does not currently respond to Do Not Track signals.

14.2 Automated Decision-Making

We may use automated processing for certain business purposes such as fraud prevention. You have the right to request human review of automated decisions that significantly affect you.

14.3 Data Protection Officer

For privacy-related inquiries, you may contact our data protection team at the email address provided above.

By using our services, you acknowledge that you have read and understood this Privacy Policy.